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our Privacy policy!

Welcome! Here you'll find the privacy notice for this site plus helpful information about using our site, products and services.

Issue no: 1
Issue date:  December 15, 2018

Introduction

Client Attraction Alchemy is run by (John & Monika Mundell) and henceforth all mentions of Client Attraction Alchemy refers to John & Monika Mundell. This site provides online consulting services, products, courses, resources and marketing services for interested people. Your privacy and security is of paramount importance to us, and therefore we’re committed to protecting the data you share with us.

This private notice explains how Client Attraction Alchemy processes information that can be used to directly or indirectly identify an individual (“personal data”) collected through the use of our website and services.

For the purposes of this notice, the term ‘visitor’ will be used to encompass all the types of people interacting with Client Attraction Alchemy, including site visitors, clients & customers.

Any information stored by Client Attraction Alchemy is treated as confidential. All the information we receive is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.

Collection and use of Email & Personal Details

If you are a visitor to our website you will be offered downloads, offers or consulting services.

Should you choose to access a part of Client Attraction Alchemy (and its associated websites and membership sites via https://www.monikamundell.com, https://contentshametofame.com, https://sparkmomentumhub.com, and http://www.irresistibleimpact.com) that is not freely available (e.g. a lead-generation offer or paid product), you will be asked to provide your email address and sometimes additional data that tells us that you agree to receive ongoing (relevant) communications from us.

If you do not give us permission (e.g. grant the requested consent), accessing these special offers may not be possible.

Depending on which offer you are accessing, your data will be processed in one or more of the following ways:

Added to our email list: email marketing list on MailerLite, who themselves adhere to privacy laws with strong security. When you open our emails or click links, your actions will be captured to help Client Attraction Alchemy serve you better.
View their GDPR regulations here.

Processed as a payment through STRIPE via Payfunnels.com, our ecommerce solution, who themselves adhere to privacy laws with strong security.
Review their DATA PROTECTION ​here.

Payment securely processed by PAYPAL, who adhere to privacy laws with strong security.
Review their security PROTOCOL here.

Recorded securely inside Client Attraction Alchemy’s associated membership portals. All proper precautions are in place, including multi-level security.

At no time are credit card details processed by the Client Attraction Alchemy website itself, nor are they stored on Client Attraction Alchemy host server.

Cookies

Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways.

The Facebook Pixel and Google Analytics are both cookies used by Client Attraction Alchemy, exclusively for the purpose of tracking which pages on the Client Attraction Alchemy website you’ve visited and for how long.

This gives us insight into your browsing behavior and helps us serve you with targeted, appropriate content that helps you enjoy your visit and is helpful, as well as create effective marketing campaigns. If you are on Facebook, Google and Instagram, cookies may result in you being shown our ads.

Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar.

Links to other sites

Please be aware that we sometimes link to other sites outside Client Attraction Alchemy. We have no control over how these websites behave, therefore they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy notices.

Right to review & update

If you wish to inquire about your personal data held by Client Attraction Alchemy, please email support@monikamundell.com.

Retention & deletion

Automated unsubscribe
At the bottom of every email sent by Client Attraction Alchemy, you will see an ‘unsubscribe’ link. If you click this link and choose to unsubscribe please be advised that your actions will instantly stop all automated communications from Client Attraction Alchemy.

Manual unsubscribe
If you are a Client Attraction Alchemy client and we have a working relationship, unsubscribing from our marketing emails does not cease communications, especially if we are mid-project. These communications are 1:1, normal-type between professionals and stop at completion of project.

Right to be forgotten
You have the right to request that ALL of your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from our list. If you’ve bought a service or product, your private data will be replaced with generic, non-identifying numbers (such as ‘client 99’).


​Information from children

​We are committed to protecting the privacy of children. Our offerings are not designed for or directed to children under the age of 18. Therefore on our Website, we do not collect personal data from any person we know to be under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s use of the Internet and to teach their children about protecting their personal information while online.

Acceptance of these conditions

We have the right to assume that all visitors have carefully read this notice, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy notice as necessary, and this will be reflected by the appropriate version details as indicated at the top of this privacy notice.

Sharing of personal information

At no time other than disclosed in this privacy notice (for processing) will we share your data. This includes selling or renting your information to 3rd parties.

Our legal obligation to disclose personal information

We will reveal a visitor’s personal information without their permission only when we are required to by law.

Further information or action

If you have questions regarding Client Attraction Alchemy’s privacy notice, then please contact us at support@monikamundell.com.

Terms & Conditions

This site gives you an opportunity to browse and purchase products & services offered by John & Monika Mundell.

These terms and conditions govern your use of this site, as well as all John & Monika Mundell products & services, and form a binding contractual agreement between you and us.

If you have any questions before purchasing our services or products, please contact us at support@monikamundell.com.

All products are intended for people aged 18 and over.

General disclaimer

All Client Attraction Alchemy products and services are intended for general education and information purposes only. Nothing on the site or in products/services provided should be interpreted as legal, medical, tax or other professional advice.

Any testimonials are not to be taken as a guarantee that you will get the same results. There are many factors influencing your success. We have no control over your actions and you take full responsibility for them.

You acknowledge and agree that the owners of Client Attraction Alchemy and its representatives are not responsible for decisions you make, or losses that may arise.

Affiliate links

At times, affiliate links may be used in the Client Attraction Alchemy site and/or products. These are only ever for services and products we wholeheartedly endorse and use. Such links will be disclosed clearly.
Business details

Except where stated, all prices are in USD
Trading name: John & Monika Mundell
Country: Australia
Email: support@monikamundell.com
Web: https://www.clientattractionalchemy.com

Refunds & cancellations

The refunds and cancellation terms for each of Client Attraction Alchemy’s products/services are as follows:
PRODUCT / SERVICECANCELLATION TERMSREFUND TERMS

Client Attraction Alchemy™ Accelerator

Once payment is made, no cancellations are possible. Your purchase is final.No refunds issued.

Client Attraction Alchemy™ Work—A—Thons

Once payment is made, no cancellations are possible. Your purchase is final.No refunds issued.

Client Attraction Alchemy™ Masterclass

Once payment is made, no cancellations are possible. Your purchase is final.No refunds issued.

Inner Circle Mastermind / Spark Momentum Hub Membership

Cancel within 7 days of the end of your monthly billing cycle (allow 1 day for processing), email support@monikamundell.comNo refunds issued.
Monthly Consulting Services & Subscriptions of Courses / Programs
Cancel within 7 days of the end of your monthly billing cycle (allow 1 day for processing), email support@monikamundell.com
No refunds issued.